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Last updated: September 2026
Pink Fox Events Ltd (“Pink Fox Events”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, why we collect it, how we use it and your rights under UK data protection law.
Information we collect
When you book an event, contact us, make an enquiry or interact with Pink Fox Events, we may collect information including:
- Your name
- Email address
- Telephone number, where provided
- Details relating to your booking or enquiry
- Information you provide to us through our website, email or social media
- Records of correspondence with you
- Marketing preferences
We only collect information that is necessary for running our events, dealing with customers and operating our business.
How we use your information
We may use your personal information to:
- Process and manage event bookings
- Send booking confirmations and important information about your event
- Respond to questions and enquiries
- Contact you regarding changes or updates to an event
- Deal with refunds, cancellations or other booking matters
- Ask for feedback following an event
- Maintain appropriate business and financial records
- Send information about future Pink Fox Events where permitted by law
Our lawful basis for using your information
Under UK data protection law, we must have a lawful reason for processing your personal information.
Depending on the circumstances, we may process your information because:
- Contract – it is necessary to process your information to provide an event or service that you have booked.
- Legal obligation – we need to retain or process certain information to comply with legal, tax or accounting requirements.
- Legitimate interests – we have a legitimate business reason for processing the information, for example responding to enquiries, administering our business, improving our events or communicating with customers, provided that your rights and interests do not override those interests.
- Consent – where consent is required, for example for certain types of marketing communication, we will ask for it. You can withdraw your consent at any time.
Marketing
From time to time, we may contact customers about upcoming Pink Fox Events, workshops and similar events that we think may be of interest.
We will only send electronic marketing where we are permitted to do so under applicable data protection and electronic marketing laws.
Where we rely on your consent, you can withdraw that consent at any time.
Where the law allows us to contact existing customers about similar Pink Fox Events, we will provide a simple way for you to opt out of receiving further marketing.
Every marketing email we send will include a way to unsubscribe or opt out.
If you ask us not to send you marketing, we may retain limited information about your request so that we can make sure we do not contact you again for marketing purposes.
Payments
Payments made through the Pink Fox Events website are processed securely by Stripe, our payment processing provider.
When you make a payment, Stripe processes the payment information required to complete your transaction. Pink Fox Events does not receive or store your full debit or credit card details.
Stripe may process personal information in accordance with its own privacy policy and applicable data protection laws.
We may receive information from Stripe relating to your transaction, such as your name, contact details, payment status, amount paid and transaction reference. We use this information to process and administer your booking, deal with refunds or payment queries and maintain appropriate financial records.
Sharing your information
We do not sell your personal information.
We may share limited personal information with trusted organisations that help us operate Pink Fox Events, where this is necessary. These may include:
- Payment providers
- Website and hosting providers
- Email and communication providers
- Professional advisers, such as accountants
- Event venues or suppliers where information is genuinely required to deliver your booking
- Authorities or organisations where we are legally required to provide information
We only share the information necessary for the relevant purpose.
Photographs and social media
Photographs or videos may occasionally be taken at Pink Fox Events for promotional purposes, including use on our website and social media.
Where appropriate, we will make attendees aware that photography or filming is taking place. If you do not wish to appear in photographs or videos, please let us know.
Where consent is required for a particular use of an identifiable person’s image, we will seek that consent.
How long we keep your information
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or reporting requirements.
Different types of information may therefore be retained for different periods.
We periodically review the personal information we hold and securely delete or anonymise information that is no longer required.
Cookies and our website
Our website may use cookies and similar technologies to enable the website to function and, where applicable, to understand how visitors use the site.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can manage your cookie choices through the options provided on our website and through your browser settings.
Links to other websites
Our website may contain links to third-party websites. Pink Fox Events is not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before providing personal information.
Your data protection rights
Depending on the circumstances, you may have the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information
- Ask us to restrict how we use your information
- Object to certain uses of your information, including direct marketing
- Withdraw consent where we rely on consent
- Ask for certain information to be transferred to you or another organisation
Some of these rights are subject to legal exceptions.
If you make a request, we may need to confirm your identity before providing information.
Complaints
If you have concerns about how we use your personal information, please contact Pink Fox Events first so that we can try to resolve the issue.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Further information is available from the ICO website.
Contact us
If you have any questions about this Privacy Policy, want to exercise your data protection rights or want to change your marketing preferences, please contact:
Pink Fox Events Ltd
Website: www.pinkfoxevents.co.uk